Features to Build Evidence-Based Roadmaps
Centralize Product Feedback
Track Feature Requests From Zendesk
No switching from Zendesk to track product ideas. No product feedback falling through the cracks. Capture customer verbatims instantly.
Track Feature Requests From Intercom
No switching away from Intercom to track product ideas. No product feedback falling through the cracks. Capture customer verbatims instantly.
Track Feature Requests From Help Scout
No switching away from Help Scout to track product ideas. No product feedback falling through the cracks. Capture customer verbatims instantly.
Track Feature Requests From Slack
Does your team share product ideas in Slack that you want to keep track of? With Savio, you can track those ideas without leaving Slack.
Track Feature Requests From Hubspot
Sales can log product-related Closed Lost reasons right from Hubspot. No switching tools, no messy spreadsheets, and no changes to their workflow.
Track Feature Requests From Any Tool
Got product feedback in Google Docs, Notion, or other web-based tools? Use the Chrome Extension to log it to Savio without switching away from where the feedback lives.
Track Feature Requests Received In Email
Do you have email discussions about how to make your product better? Forward those emails directly to Savio to log your product ideas.
Track Feature Requests Via Api
Want to log product feedback that you collect in your app, or from another tool? You can use the Savio API to programmatically log feedback from other tools.
Track Feature Requests Via Zapier
Centralize product feedback from survey tools, help desks, CRMs, and thousands of other tools with Savio's Zapier integration.
Track Feature Requests Across All Your Products
Track feature requests for all your products and product areas in one place. Easily view or prioritize requests by product or product area.
Categorize Product Feedback into Feature Requests
Record A Customer's Exact Words
There's no need for product feedback to be filtered through your customer-facing teams. You can read the exact words customers use to describe their problem. This gives you more clarity and context about their root problem.
Save Customer Data With Product Feedback
A customer's revenue (like MRR or Potential Expansion Revenue), plan, and any data you choose is saved along with every piece of product feedback.
Your Feedback Inbox
When product feedback is logged to Savio, it lands in your Feedback Inbox. You categorize product feedback by assigning it to a Feature Request.
Prioritize Feature Requests
See And Prioritize Popular Feature Requests
Can you see your most-requested features? How about most-requested over the last 90 days? Or for just for Enterprise customers? Or SMBs paying you more than $99/m?
With Savio, you can see and prioritize top requests for any customer segments you want. At a glance.
Prioritize Features Using Customer Data In Salesforce
Want to prioritize feature requests by Account or Contact data in Salesforce like Revenue or Plan (or any other data you care about?)
No problem. With Savio, the sky's the limit - you can segment your feature requests by any data that hangs off of a Salesforce Account or Contact.
Prioritize Features Using Customer Data From Help Scout
Want to prioritize feature requests by Company or Contact data in Help Scout like Revenue or Plan (or any other data you care about?)
No problem. With Savio, the sky's the limit - you can segment feature requests by any data that hangs off of a Help Scout Company or Contact.
Prioritize Features Using Customer Data In Intercom
Want to prioritize feature requests by Company or Contact data in Intercom like Revenue or Plan (or any other data you care about?)
No problem. With Savio, the sky's the limit - you can segment feature requests by any data that hangs off of an Intercom Company or Contact.
Prioritize Features Using Customer Data In Zendesk
Want to prioritize feature requests by Organization or Contact data in Zendesk like Revenue or Plan (or any other data you care about?)
No problem. With Savio, the sky's the limit - you can segment feature requests by any data that hangs off of a Zendesk Organization or Contact.
Prioritize Features Using Customer Data From Hubspot Crm
Want to prioritize feature requests by Company or Contact data in Hubspot CRM like Revenue or Plan (or any other data you care about?)
No problem. With Savio, the sky's the limit - you can segment feature requests by any data that hangs off of a Hubspot Company or Contact.
Prioritize Features Using Customer Data From Segment
Want to prioritize feature requests by Account or Contact data in Segment like Revenue or Plan (or any other data you care about?)
No problem. With Savio, the sky's the limit - you can slice and dice your feature requests by any data that hangs off of an Account or Contact in Segment.
Prioritize Features Using Customer Data From Your Database
Want to prioritize feature requests by Customer data stored in your database? Maybe see all your feature requests above a specific Revenue or from customers on a certain Plan?
No problem. Send customer data to Savio via the API, and use it to slice and dice your feature requests. With Savio, the sky's the limit - you can segment feature requests by any data that hangs off a Customer or Person.
Track And See Features By Customer Lifecycle Stage
Looking to build features requested by churned customers to drive down churn? Or maybe you want to win more deals that you're losing because of missing features? Or maybe you want to keep your active customers happy to keep retention high?
With Savio, it's easy to track and see requests from any stage of the SaaS customer lifecycle so you can focus on building for the segments that'll grow your business most.
See Recent And Trending Feature Requests
See your top recent customer feature requests over the last 30, 60, or 90 days... or over any period of time you want.
Sync Status With your Dev Tools
Update Feature Request Status Based On Jira Issue Status
Sync a Feature Request's status to a JIRA issue's state. See related JIRA ticket status in Savio. Share a link to product feedback inside JIRA. All done automatically as tickets move through JIRA.
Update Feature Request Status Based On Shortcut Issue Or Epic Status
Sync a Feature Request's status as it moves through your Shortcut workflow. See related Shortcut ticket status in Savio. Share a link to product feedback inside Shortcut.
Give Visibility to Colleagues and Customers
Build Product Roadmaps
Use quantified customer feedback to build your Product Roadmaps. Share with stakeholders, and show them the evidence behind each feature on your Roadmap.
See Feature Requests From A User Or Account
About to have a renewal conversation or QBR? Don't get blindsided - quickly pull up their requests to see which are planned, in progress, or shipped. Share good news and earn your renewals!
Close The Product Feedback Loop
If you're listening, tracking, and building what customers ask for, you should get credit. Send a personalized close the loop email to hundreds of requesters in seconds.
Bring Transparency To Your Feedback Process With Slack
Keep your team up to date: push notifications to a Slack channel when new feedback comes in or a Feature Request's status changes.
See Tracked Feature Requests Inside Hubspot
See a Contact's or Company's tracked feature requests right inside Hubspot. Your team has a Customer's requested features and request status at their fingertips for more productive customer conversations.
See Tracked Feature Requests Inside Salesforce
See a Contact's or Company's tracked feature requests right inside Salesforce. Your team has a Customer's requested features and request status at their fingertips for more productive customer conversations.
Voting Board
Feature Request Voting Boards
An (optional) public, private, or internal voting board for your customers and colleagues.
Collect Votes Only On Specific Feature Requests
Do you want to build mostly in private? We got you. Mark features as "public" to collect feedback on them on your voting board - the rest are hidden away from prying eyes in your Savio Vault.
Collect Unbiased Feedback On Your Voting Board
Popularity and vote counts have no bearing on whether a person needs a feature - showing votes biases people to vote for popular features. Hide your votes, and display features in random, alphabetical, or most votes to least - it's your choice.
Vote On Behalf Of Your Customers
Your customer-facing teams can use your feature request voting board to quickly log product feedback and upvotes on behalf of your customers.
Voting Board Single Sign On
Ensure your voting board is only seen by users who authenticate against your web app