One Feature Request Workflow For Your CS Team
Collect structured product feedback from CSMs and Support reps. Segment feature requests by Hubspot CRM data. Close the loop on shipped features.
Trusted by CS teams from
Your customers need specific features - but you have no way to give the right evidence to your product team
Feature requests exist in different places, like email, Slack, Salesforce, HubSpot, Zoom, Gong, and Zendesk, making it hard to collect everything.
Each CSM and support rep tracks feedback differently, making it impossible to roll-up themes and make sense of it.
You can’t show product the data to support which groups of features need to be prioritized first, so the loudest voice in the room typically wins.
Centralize, organize, and prioritize your feedback using customer data from HubSpot CRM to better align on product decisions
Understand What Top Accounts Are Requesting
Say goodbye to frustrating guesswork.
Get a complete list of feature requests for all your best customers by linking product feedback to data in Hubspot CRM.
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Segment Feature Requests by Customer Data
Stop wrestling with spreadsheets.
Prioritize the features that drive retention and expansion by segmenting requests using data like expansion value, account MRR, or purchased products.
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Aggregate Feature Requests From All Sources Into One Place
Stop chasing sales reps for the latest requests.
Stop chasing CSMs and Support reps for the latest requests. Collect customer feedback in one place without them ever having to switch tools.
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Close the Loop with CSM Teams
Don’t leave your Sales team in the dark.
Don’t leave your CSMs in the dark. Give visibility by automatically updating feature status from JIRA, Linear, or Shortcut -- right inside Hubspot CRM companies and contacts.
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Eliminate the uncertainty of what your product team will build next. Align on the right features for your ICP.
Others who ditched the spreadsheet
”Savio improved how we communicate with Product because we can now talk about our users' specific needs. We're not just guessing, and our discussions are backed up with data.”
Kasia J, User Research @ Survicate
“Savio has given more visibility into the value of our feature requests. Having customer data about who submitted feature requests means we can make informed decisions when analyzing product improvements.”
Abbey W, Product Ops @ Housecall Pro.
“If you're collecting customer feedback (which you should be), you need a place to store, organize, and distribute that feedback. Savio does that really well.”
Nelson J, Product @ Tettra.
“Being able to sort requests by active customers and MRR gave us valuable new data to better prioritize our features.”
Nathan B, Product @ DocSpring.
”Savio helps us immensely to track the stuff that is 'smaller than a quarter, but bigger than a week'—and there's tons of it.”
Henry S, Product @ Reclaim.ai.