Set Up Savio’s Zendesk App
1. Copy your access token.
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2. Install the Savio app. Go to the Zendesk marketplace. Click “Install”.
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3. Sign into your Zendesk account.
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4. Configure the app for installation. First, enter the access token that you copied from Savio (step 1). Then select any restrictions on using the app.
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Enable role restrictions? Check this box if you’d like to restrict members of your team from using the app based on their Zendesk user role. Then select the role you want to restrict. Anyone with that Zendesk role will not be able to use the Savio app.
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Enable group restrictions? Check this box if you’d like to restrict members of your team from using the app based on the group they belong to. Then select the group you want to restrict. Anyone belonging to that group in Zendesk will not be able to use the Savio app.
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5. Success!
Congrats - you've installed the Savio app in Zendesk. Return to Savio here.