Feature request tracking for B2B SaaS teams
Centralize, prioritize, and close the loop on your user feedback from one tool.
Track requests from support tools, CRMs, Google docs, and more
Track requests from support tools, CRMs, Google docs, and more
Track feature requests from any tool you receive them.
- Tight integrations let your support team track feature requests from Intercom or track requests from Help Scout
- Your entire team can track feature requests from Slack
- Track requests from your CRM, Google Docs, or any other tool with the Chrome Extension
- Use the Savio API or Savio Zapier integration to automate feedback collection
- You can even email feedback to your Savio Vault
Track feature requests from any web-based tool
Purpose-built for tracking feature requests - better than Trello or spreadsheets
Purpose-built for tracking feature requests - better than Trello or spreadsheets
Quickly centralize your customer feature requests
Savio is purpose-built for tracking feedback, which means:
- You don't leave your support tool, CRM, Google Docs, etc to track feedback (no digging through rows or cards to upvote the right feature)
- Feature requests are saved with the customer, account, and account properties like MRR and Plan
- You can quickly see and compare feature requests by number of requesters and total MRR
- You can filter requests by people on a specific plan or who share attributes you care about (like requests from a specific geography)
- You can quickly close the loop with customers when you build what they asked for
Plan your Product Roadmap from a centralized, customer-informed list of feature requests
Plan your Product Roadmap from a centralized, customer-informed list of feature requests
With all your feature requests in one place you can:
- Quickly see what your most popular feature requests are
- See requests sorted by cumulative customer revenue
- See feature requests by a person or account
- Read customer verbatims about a feature
- Filter and sort requests by customer attributes like Plan and MRR
- Quickly identify high-priority, low-effort requests
A single list of prioritized requests makes for powerful roadmap planning
Close the loop on completed Features and delight your customers
Close the loop on completed Features and delight your customers
Close the loop with multiple customers in one shot
Closing the loop when you build a feature is a powerful way to delight your customers. With Savio you can:
- Close the loop by sending email to multiple customers in one shot - directly from Savio
- Email key requesters personally from your email client instead of through Savio
- BCC your CRM so all customer communications are kept in your source of truth
- Ensure customer replies to your Close the Loop email go to your support tool (or anywhere else you choose)
How Savio Works
Integrates with
